Mission Control Standing-By

If you ever have a “Houston, we have a problem” moment, we’ll always be here to help. Mission Control is standing-by 24 hours a day, 7 days a week.

Feel free to contact us with any questions – within reason.

If you have a question about our services, your InboxRocket account, or email marketing in general – we’re here to help.

On the other hand, if you need help with some aerospace engineering type stuff – you might be better off Google’ing it.

Frequently Asked Questions

I’m sure you know what this part of the website is, so we’ll spare you the space puns and get right to it.

We typically don’t allow larger lists to be imported into our system to protect our deliverability rates, and reputation scores. That said, if you have proof that your list is legitimate, get in touch and we might make an exception for you.

As often as you’d like – within reason. If you’re sending broadcast messages every few minutes, we’re going to have a problem with that.

We’re online marketers ourselves, and understand that sometimes a new product launch or promotion may require more emails than normal. As long as it’s not excessive, we’ve got your back.

The short answer is, we don’t charge on a per email basis. You can send as many follow–up messages, and broadcast campaigns to your lists as you’d like.

Your subscribers joined your list for a reason, we want you to feel free to reach out to them without burning your marketing budget.

Unfortunately we can’t accept any businesses that deal with anything of an “adult” subject matter. We also don’t allow any type of political messaging, regardless which side of the aisle you may be on.

The short answer is no, the longer answer is – that’s impossible for any email service provider to say. What we can tell you is that we have some of the highest delivery rates in the industry, and we’ll always do our best to make sure your messages get where they’re supposed to go.

Many Major
Companies Trust Us

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